Return Policy

Superior Weighted Blankets Since 2011

Return Policy

Common questions:

How will I know when my order has shipped?

You will receive an email saying "Your order has shipped!" This will include a tracking number for your package.

All of our products are custom made and you could receive your order in a few days, or it could take longer depending on the item. Items in stock should ship in 1-3 days and minky blankets and doubles, queens and kings can take up to 2 weeks. 

What if there is a problem with my blanket?

If there is a problem with your blanket please notify us immediately at info@mosaicweightedblankets.com so that we can resolve the issue for you.

My blanket is the wrong weight. (too heavy or too light) Can I exchange it for a lighter weight?

Please notify us in writing at info@mosaicweightedblankets.com as to the issue, with your name/order number.

Please notify us for exchanges within 7 days of receipt of the blanket.

Please ship the blanket back to us in unused condition to:

2000 Windy Terrace 18A, Cedar Park, TX 78613

Once we receive your blanket we will inspect the blanket and refund your order. You can order the correct weight at www.mosaicweightedblankets.com, or we will be happy to take the new order over the phone at 512 567 8943.

I want to return my blanket:

Please ship the blanket back to us in unused condition to:

2000 Windy Terrace 18A, Cedar Park, TX 78613

We will process a refund within 2 weeks of the return with the receipt of your blanket included.

We inspect all returns and if the product is damaged we will contact you about the return. If the blanket is not clean we will not accept the return and send the blanket back to you.

Blankets that have been washed will be mailed back to the recipient, we do not accept laundered returns.

We do not offer refunds for custom orders for double, queen and king size blankets. Special orders for custom sizes (King, Queen and Double) are considered a custom order due to specific weight requests and fabric selection.

Clearance items are NON RETURNABLE

Please mail your blanket back to:

Mosaic Weighted Blankets: 2000 Windy Terrace, Ste 18a, Cedar Park, TX 78613

We do not pay any shipping charges on returns, there are no exceptions.