Returning your blanket through UPS is the fastest and cheapest way to return it. We offer you the lowest rate and speediest shipping with UPS Ground.
You can print the label and drop it off at any UPS location to ship back to us for a refund.
The customer is responsible for return charges. We will subtract the amount of the discounted UPS shipping from your return, after we have received the blanket back in our facility.
We will process a refundwithin 2 weeksof receiving your return. We inspect all returns and if the product is damaged we will contact you about the return. We do not accept laundered or heavily soiled items. If we deem your returned item to be in used condition, a restocking fee will be assessed.
Clearance and Custom items are NOT RETURNABLE.
We do offer a 30 day return from December 25th so we are lenient about the return policy for the holidays.
Mosaic Weighted Blankets offers shipping insurance for $9.95 to ensure that if your package is lost or stolen during the Christmas rush season you can get a replacement at no charge.
If your package is lost or stolen, you are required to open a ticket with the shipper to locate your package. We do not replace lost or stolen packages for free.
Thank you so much for shopping with us all of our products are made in the USA and ethically manfuactured in Austin, TX.
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