We know at MWBlankets that a weighted blanket is an investment. We are offering a warranty here for our products, because life happens:)
Mosaic Weighted Blanket One Year Limited Warranty
1) This limited warranty begins the day that the Mosaic Weighted Blanket is received by the customer for a period of one calendar year from the date of purchase.
2) This limited warranty covers blankets thathave lost poly pellets due to the failure of seam stitching. We will not cover lost or stolen blankets; we will not cover shredded or cut blankets.
3) If a blanket is determined to be missing poly pellets due to the failure of seam stitching, we will replace the original weight of the poly pellets and restitch the seam.We will not make a new blanket for the customer. We will not replace the weighted blanket or refund the purchase price for a blanket. This limited warranty is only related to the weighted blanket purchased by the customer. All other claims are null and void.
4) The limited one-year warranty does not cover the cost of returning the blanket for repair, however, Mosaic Weighted Blankets will bear the cost of returning any blanket repaired due to a failure of the seam stitching that results in the loss of poly pellets.
5) Our limited warranty covers the Mosaic Weighted Blanket purchase at our home office in Austin TX. All blanket warranties will be fulfilled at Mosaic Weighted Blankets 12741 Research Blvd Ste 402B Austin TX 78759, 512 567-8943.
6) The Mosaic Weighted Blanket warranty does not cover shipping costs, these costs are assumed by the purchaser.
7) All limited warranties for Mosaic Weighted Blankets are limited to our products only and are only related to the product purchased. They do not cover any other weighted blanket product.